Set when your business is closed

You can set or change the days and times that your organization is closed for business.

Make sure you have the Schedule Manager security role or equivalent permissions to update the business closures.
Follow the steps for the app you're using.

If using the CRM web application
1. On the nav bar, click or tap Microsoft Dynamics CRM > Settings.
  
  Settings appears on the nav bar.
2. Click or tap Settings > Business Management > Business Closures.
If using CRM for Outlook
1. In the Navigation Pane, expand your organization if necessary, click or tap Settings > Business > Business Management > Business Closures.
On the Actions toolbar, click or tap New.

-OR-

Open the existing business closure record to edit it.
In the Schedule a Business Closure dialog box, type or modify information in the text boxes.
1. In the Name box, type a name that describes the purpose of the closure.
  
  The first 12 characters of the name appear on each day of the closure on the calendar view of the affected resource's Work Hours.
2. In the Start Time and End Time boxes, enter the start and end date for the closure.
3. If you want to enter duration instead of an end time, select the length of the closure in the Duration box. Microsoft Dynamics CRM automatically calculates the end time for you.
4. If the closure is an all-day event, select the All Day Event check box. Microsoft Dynamics CRM automatically enters the duration of 1 day.
  
  If you want to enter a specific time period, clear the All Day Event check box. You can then specify the hours during which your organization will be closed.
To save this business closure, click or tap OK.

Note

The Do not observe option is not set automatically for new resources.